Effective October 15, 2021
Wholesale Accounts:
To qualify for a wholesale account, a business must; have a resale tax ID number; a brick-and-mortar retail storefront; and be open to the public with posted business hours where our products can be displayed and repetitively sold.
Order Placement / Order Minimum:
Minimum order is $1,500 wholesale. Orders can be placed via: email or fax, no phone orders will be accepted.
Payment Terms:
All first-time orders require payment before shipment. Unique Stone accepts Visa, MasterCard, Discover and American Express. Stocking dealers can request a credit application, and will be granted such based-on credit worthiness. Failure to remit payment according to invoice terms may result in revocation of credit privileges. Past due accounts will be assessed a monthly finance charge of 1.5% (18% APR) of the remaining balance or a minimum of $10.00. No future orders will be shipped until all outstanding balances and any finance charges have been paid in full. Collection agency services will be engaged on past due accounts.
Pricing:
Unique Stone publishes a Price List however prices are subject to change without notice. Unique Stone reserves the right to void and/or alter any order in response to pricing actions taken upon us. Unique Stone cannot be held liable for any customer loss of sales due to changes in our prices or due to any circumstance beyond our control.
Cancellations:
Production demands dictate that cancellation of orders 10 days after order placement will be subject to a 25% restocking fee. Future orders will not be accepted until prior cancellation fees are paid in full. Customers who have canceled a previous order may also be required to place a down payment on subsequent orders and/or pay for the entire order at time of order placement.
Backorders:
Unique Stone attempts to ship each order complete. Backordered items will not be shipped unless approved by Unique Stone management. Backorders are considered new orders and are subject to the same order minimum and freight terms as the original order.
Oversized Freight:
Items with the designation (OF) on the Price List will be assessed oversized freight charges as levied by the carrier.
Shipping:
All shipments are palletized, delivered via tractor-trailer, include a lift gate (if requested) and a 24-hour delivery notice. It is the customer’s full responsibility to have the proper equipment and/or staffing available to unload the product from the back of the delivering vehicle.
Truckload shipments and items marked as OF (oversized freight) will require the receiver to have a forklift and pallet jack for removal from truck.
Customers are responsible for any and all additional fees associated with special delivery services and/or requests.